We offer a number of services for our customers:

  • Repairs, Resizing and Remodelling of your existing jewellery. We also buy and sell carefully selected vintage, antique and second hand pieces and offer valuations on all jewellery and silverware.

  • Repairs to Silverware.

  • Repair and restoration of Antique and Vintage pieces as well as general repair service for all your jewellery.

  • Design your own wedding ring, engagement ring or other piece of jewellery with our goldsmith Stephen Thomas. For details please contact the shop directly on 01373 455332.

  • Watch & Clock repairs and restoration. Please contact the shop directly on 01373 455332 for details.

  • We can also arrange for your own personal Jewellery Insurance through our insurers TH March.

  • Valuations for Insurance or Probate.

    We carry out valuations both in house and working with accredited Valuers as part of the Guild of Valuers and Jewellers. All valuations are correct on the date given. Gold and Silver prices fluctuate, as do market prices for precious and semi precious stones. It is recommended that for insurance purposes you have your insured jewellery re-valued at least every 2 years. Some insurers require an annual up-dated valuation; please check with your insurance company.  

  • Our fee for valuations is £60 (incl VAT) per item but we may offer a discount for a number of items. We email over your documents for safe storage and these can also be used by your insurance company. If you would prefer a printed copy we can arrange that for a small charge. The fee covers the cost of assessment by our professionally accredited goldsmith, or a professionally accredited valuer, photographing the item to be valued and a valuation certificate with full colour photograph of the jewellery item.

  • We give a free initial valuation for insurance purposes on all commissioned jewellery from Marchbank Jewellery Design Ltd and our Master Goldsmith Stephen Thomas, at the point of sale. If you require a valuation on a commissioned item after the date of sale we have to charge the full rate since values may have changed.

  • We normally only carry out full insurance valuations on items that are £2000 or more in value. This is because for most household insurance anything under that value would be included in the general contents premium and not listed separately. For probate purposes we only photograph higher valued items and then group low cost items together with a simple descriptor and value. Our Master goldsmith can also offer free verbal appraisal of items to give you an approximate estimate of value. Please bring any items for appraisal into the shop.

  • We stock the following brands: Stephen Thomas Goldsmith Fine Jewellery, Alex Monroe Goldsmith Designer Jewellery, Yaron Morhaim Designer Jewellery, Rachel Jackson London, Tianguis Jackson Silver, Edblad Jewellery, Fiorelli Silver, Elements Silver and Elements Gold Jewellery, Bill Skinner Studio Jewellery, Danish Design Watches, OWL Watches.

  • Please note all our brands use non-conflict diamonds, ethically sourced materials and where possible fair trade gold. Stephen Thomas is a registered Fair Trade Goldsmith. We use Fair Trade gold, ethically sourced eco-silver and non conflict, fully traced registered diamonds.

  • We are a member of the Register of Fairtrade Goldsmiths, which is part of the Fair Trade Foundation. Please visit http://ido.fairtrade.org.uk for further details.